Capability 01
Unified Content Management
A streamlined workflow organizes technical knowledge into clear, structured content that both human trainees and AI retrieval systems can easily understand and use.
Capability 02
Single-Source Knowledge Base
Content created in 360Works trains human technicians and powers the AI agent simultaneously. You update your operational knowledge once, and the entire system stays current.
Capability 03
Instant Field Diagnostics
Technicians take a photo or ask a question to get clear troubleshooting steps on the spot, cutting down time spent searching maintenance guides or waiting on support teams.
Capability 04
Live AR Escalation
When human help is needed, technicians can start a live video call. Remote experts annotate the camera feed, pointing directly to specific valves, wires, or components for faster onsite resolution.
